Refund & Cancellation Policy
This policy governs refund and cancellation requests for certification registration and program fees.
Professional Placeholder — Pending Legal Review. This document is a professional draft for operational guidance. It should be reviewed and approved by qualified legal counsel, and where applicable, by a licensed clinical professional, before publication as a final policy.
1.Certification Registration Fees
Registration fees for certification tiers consist of a nonrefundable administrative and registration fee and a refundable tuition portion. The following schedule applies:
| Certification Tier | Total Fee | Nonrefundable Portion | Refundable Tuition Portion |
|---|---|---|---|
| Associate (CLFA™) | $300 | $75 | $225 |
| Practitioner (CRLP™) | $700 | $150 | $550 |
| Fellow (CRLF™) | $1,200 | $300 | $900 |
All fees are in USD. Fee schedule is subject to change. Published fees at time of registration govern.
2.Nonrefundable Registration & Administrative Fee
The nonrefundable portion of the registration fee covers administrative processing, assessment access, review resources, and registration costs. This fee is nonrefundable under all circumstances, including:
- ·Voluntary withdrawal from the program
- ·Failure to meet certification requirements
- ·Removal from the program due to policy violations
- ·Inability to attend sessions or complete practicum
- ·Change of mind or personal circumstances
3.Refund Eligibility for Tuition Portion
Refunds of the refundable tuition portion may be requested subject to the following conditions:
- ·Refund requests must be submitted in writing to info@7000rpm.com within 30 days of registration
- ·Refund eligibility is reduced or eliminated once cohort placement, program access, or materials have been provided
- ·No refunds will be issued once practicum has begun
- ·No refunds will be issued once the certification review process has been initiated
- ·Partial refunds may apply based on program phase at the time of withdrawal — determined at Institute discretion
4.Circumstances That Affect Refund Eligibility
Refund eligibility may be reduced or eliminated in the following circumstances:
- ·Access to learning resources, cohort materials, or the resource library has been provided
- ·Cohort assignment or placement has occurred
- ·Certification review or readiness assessment has been initiated
- ·Practicum period has begun
- ·Any session, workshop, or cohort meeting has been attended
- ·Required forms (intake, coaching, consent) have been submitted and reviewed
- ·Removal from the program for conduct violations or policy breaches
5.No Refunds for the Following
The following circumstances do not qualify for any refund of any portion of registration or program fees:
- ·Missed sessions, workshops, or cohort meetings due to personal schedule conflicts
- ·Inactivity or failure to complete required program elements within the program period
- ·Failure to pass discipline assessments or achieve certification
- ·Removal from the program for violation of community guidelines, code of conduct, or Institute policies
- ·Voluntary departure after cohort placement or program access has been granted
- ·Payment disputes raised after 60 days from registration date
6.Certification Is Not Guaranteed
Payment of registration or program fees does not guarantee certification. Certification requires completion of all program requirements, passing all required assessments, completion of the practicum period, and approval by the Institute administration.
Non-certification due to failure to meet requirements or assessment performance is not grounds for a refund.
7.Program Deferrals & Credits
At the Institute's sole discretion, a deferral or program credit may be offered in lieu of a refund in qualifying circumstances, such as documented medical emergencies or extenuating circumstances submitted in writing.
Deferrals and credits are not guaranteed and are issued on a case-by-case basis. Contact the Institute at info@7000rpm.com to inquire.
8.How to Request a Refund
To request a refund, submit a written request to info@7000rpm.com with the subject line "Refund Request — [Your Name]" and include:
- ·Your full name and email address used for registration
- ·The certification tier or program for which you are requesting a refund
- ·Your registration date
- ·The reason for your refund request
- ·Any supporting documentation if applicable
Refund requests are reviewed within 10 business days. Approved refunds are processed within 15 business days of approval.
9.Policy Updates
This policy is subject to change. The policy in effect at the time of your registration governs your rights. Continued use of services constitutes acceptance of any updates.
Legal Notice: This policy is a professional placeholder and should be reviewed by qualified legal counsel before publication. Refund policies may be subject to applicable consumer protection laws.
For questions about this policy, contact the Institute at info@7000rpm.com.
